FAQ

It is a relaxed, self-guided visit: you arrive in your time slot, explore the farm at your own pace with the QR educational guide and can rest in the family area and café.

No. The slot is the window in which you should arrive, not the maximum time you can stay.

Visitors usually spend around an hour on the visit. Afterwards, many have something in the café, play in the family area or stay to relax quietly at the farm.

In 12 languages. It opens on your own phone when you scan the codes around the farm, with no sign-up, and remembers the language you choose.

Yes, you can bring your dog as long as it stays on a leash. That said, we generally recommend against it: the farm is home to our ostriches, and it is usually best to let your companion rest at home.

Yes, the farm is fully accessible with a wheelchair and with a pushchair. Everyone can get around comfortably.

Yes, there is free parking for visitors.

No, there is no public transport to the farm, so the best way to come is by car.

Hours vary by season and on some special dates. Check the hours, last entry and current prices on their page; they come straight from our booking system.

Yes, there are rates for pensioners, people with disabilities, large families, children and residents of the Balearic Islands. Some require proof on arrival.

Choose a date, arrival slot and tickets, and give the details of one responsible person. You don’t need an account. When booking you’ll see the available payment options; if you choose to pay at the farm, you can pay by cash or card.

For new bookings: a full refund if you cancel up to 48 hours before your slot, and one free change of date or time, subject to availability, which you can request until the end of the booked day. Once you use the change, there is no refund. If you don’t come, refund and change are lost. The full binding terms are in the booking conditions.

From “My bookings” you can see the bookings made on this device and manage them without an account.